Call capture for field teams

Never miss a lead while you're on the job.

Torpedo Flow answers the phone when you can't. It captures the details, confirms the call instantly, and sends you a clean lead summary before the job slips away.

Built for crews in motion. No app to babysit, no receptionist to train.

The problem

Every missed call is a missed opportunity.

They call the next provider

Customers and agents are working against a deadline. If you don't answer, they move on quickly and choose the next company in line.

Voicemail loses the lead

A generic recording asks the customer to do the work. Most won't. The ones who do leave a name, but not the details you need to quote.

Callbacks turn into chaos

When the job is over, you return calls and piece together the details by hand. It should have been done in the moment.

How it works

Three steps. Zero extra work on your end.

  1. 01

    It answers and captures

    When you can't take the call, Torpedo Flow steps in and gathers the essentials: address, service, contact info, and timing.

    LISTENING
  2. 02

    The caller gets confirmation

    A text and email go out right away so the customer knows the request was received and that someone will follow up.

    9:14
    Northline Property Services
    Today 9:14 AM

    Northline Property Services
    Straight Answers, Same Day.

    We received your request for 1482 Ridgeline Drive, Brandon, FL 33511.

    Marcus will review your call details and follow up personally to confirm pricing and availability.

    Questions or corrections? Reply here.

    Reply STOP to opt out of text messages.

    Delivered
  3. 03

    You get the full lead

    The summary lands on your phone and inbox in a usable format, so you can quote or follow up without retracing the conversation.

    9:14
    Torpedo Flow
    Today 9:14 AM
    NEW LEAD
    ADDRESS
    1482 Ridgeline Dr, Brandon FL 33511
    SERVICE
    Site visit + repair estimate
    DEADLINE
    Needed before Oct 2
    CALLER
    Dana Whitfield
    PHONE
    813-555-0198
    EMAIL
    [email protected]
    AUDIO
    Play call (0:47)
    Delivered

What the caller hears

It sounds like your office, not a phone tree.

No menus, no extensions, no "press one." It asks four questions in plain English and repeats the address back so the spelling is right.

You set the greeting and the questions. If you don't offer a service, it never asks about it.

SAMPLE CALL — 00:47
DISPATCH Northline Property Services, this is the scheduling line. Marcus is out on a job right now, so let me take your details and he'll call you straight back. What's the address of the property?
CALLER 1482 Ridgeline Drive, in Brandon.
DISPATCH 1482 Ridgeline Drive, Brandon. Got it. What service are you looking for?
CALLER We need a quote for a site visit and a repair estimate. We need it before the end of the week.
DISPATCH Site visit and repair quote before the end of the week. And your name and the best number to reach you?
CALLER Dana Whitfield, 813-555-0198.
DISPATCH Thanks, Dana. I'm texting you a confirmation now, and Marcus will follow up this afternoon with pricing and timing.

Book a demo

See it answer a call for your business.

We'll walk you through the full experience live: the caller journey, the captured lead details, and how it fits the way your crew already works.

Pricing is simple and month to month. We'll go over it on the call.

No hard sell, no setup pressure. A live look at how the system works, and a straight answer on price.